If you've been honest and objective with your answers you'll be able to see where you fall on this chart.  Yes World Class Leadership is a high standard to achieve.  This process is all about closing the gap between where you are today and a score of 9.24 or higher.  

 

A few things to note here:

Since your perception as a leader (the impression of others in your sphere of influence) is where your effect as a leader is felt - this perception of others and how they see and describe you will also cause them to behave in predictable ways according to our research.  

 

As each impression of your leadership is experienced, your customers (relationships) will be rating you consciously or unconsciously in one of three overall zones. 

 

The Zone of Dissatisfaction (1.0 to 4.1) is where you are actually creating a negative impression - with accompanying negative Return and Recommend Rate.  Your R&R% percentage can be thought of as your reputation.  If your scores fall in this zone - that means the impression you are creating as a leader is perceived as negative to severely negative - and those in your sphere of influence will be increasingly saying bad things about you, not selecting your services and if you are in a work situation as an employee - your job security might be in question.  When negative R&R% climbs above -100% that means people are telling people who are telling people about their negative impressions of you.  

 

The Zone Of Indifference (4.2 to 7.8) is where your scores as a World Class Leader are not necessarily causing a negative effect, but you aren't making much of a memorable positive impression either.

Even as your scores approach 7.8 there is still no measurable Return & Recommend Effect. That means your reputation as a leader is not gaining any traction yet.  Of course if you are coming from very negative impressions a goal might be to at least score high enough to get customer impressions of your leadership into the indifference zone.  In a competitive world, being mediocre is not a viable long term strategy. 

 

The Zone of Satisfaction (7.9 to 10.0) is where positive customer/relationship impressions exist.  Scoring well enough in each of the Ten Values Of Excellence measured in the World Class Leadership Assessment to get into this zone means you will be enjoying an increasingly positive impression as a leader the higher your score.  Our research validates the overall score of 9.24 as the score that correlates with universal customer descriptions of what is 'World Class'.  

 

Scores of 9.24 or higher result in extremely high R&R% where people are telling people who are telling people that you are 'known as the best', 'Excellent' or 'World Class'.  This is where success as a leader and as a business lives and the point where most professionals as leaders would like to get to.

 

Remember that your overall mean score is a combination of all of the answers from the WCL Self Assessment and you will have some strengths and some weaknesses across all ten categories.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK, now you have a general impression of the significance of your World Class Leadership Self Assessment Overall Mean Score.  Let's drill a little deeper. 

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This is where you're going to need to do a little work and some more calculations. 

 

Since this assessment process is all about you - consider the time spent on these steps as an investment in yourself. 

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NEXT STEPS:  Identifying Strengths and Weaknesses.

 

Your overall mean score is calculated from the results of averaging all 40 individual assessment questions, but each category or 'Value of Excellence' also has an average score. 

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Add together the totals for each of the ten categories (Quality, Value, Timeliness etc..) and divide each category by 4.  This will give you an average for each category.  Your category averages can then be compared with your overall mean score to see which are your strongest categories, and which are the ones pulling your World Class Leadership scores lower. 

 

   

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